This guide will answer many of the frequently asked questions about camping and facilities at Shady Pines Campgrounds.

Q: Are the sites shaded or open?
A: We have a combination of shaded/treed and open campsites in the park.

Q: Do you charge a reservation fee?
A: When you cancel a reservation, a $10 processing fee will be charged to your credit card.

Q: What is your cancellation policy?
A:  Read our cancellation policy. Anything not covered in the cancellation policy, just ask. If we don’t know the answer, we will find out and get back to you.

Q: Is there group camping?
A: Yes, we have the perfect spot for group camping to set up together and close to all amenities. Various groups such as: boy scouts, church groups, family reunions and RV Groups have camped with us. Many of these groups return year after year.

Q: Can I have visitors?
A: Yes. All visitors must be registered with the office upon arrival at the campground in the lodge office. Day visitors must leave the park no later than 11 pm. Overnight visitors are allowed for a fee. Campers are responsible for the conduct of their guests.

Q: Are there noise regulations?
A: Noise is to be kept to a reasonable level at all times. Quiet time is from 11 p.m, to 9 a.m. After 11 pm, all radios and music must be turned off. You are still able to enjoy a quiet campfire after 11 pm., but please be considerate of your fellow campers. Sound carries farther than you might think on a warm summer night.

Q: Do you have ice and firewood sales on site?
A: Yes. Ice, firewood, snacks, and other camping items you might need are available for purchase at the lodge office – the first stop when you arrive at the campground.

Q: Do you have clean washrooms and hot showers?
A: Yes. We pride ourselves on our clean washrooms and free hot showers. Please do your part to keep our showers free by not abusing the privilege.

Q: Are campfires permitted?
A: Moderate, supervised campfires are permitted and must be contained within the provided fire ring. Firewood is available for sale at the lodge office. Skids are not permitted as firewood. During times of extreme dryness,  a fire ban may be imposed for the area.

Q: Are pets allowed in the park?
A: Yes. We know that your furry friend is part of your family, which is why we are a pet-friendly park. We just ask that you follow our pet rules. Dogs must be leashed, unless they are in the fenced dog park. You must clean up after your dog. No pets in the campground buildings or swimming pool areas. Aggressive dogs are not permitted.

Q: Are the swimming areas supervised?
A: No. The campground does not provide lifeguards or supervision at the swimming pools /water areas. Children under 12 years of age are not allowed in the pool unless accompanied by a parent or other responsible person not less than 16 years of age. Children who can not swim should be within arm’s reach of parents in and around water areas at all times. All areas in the park, including water areas, are to be used at your own risk. Be aware. Stay safe.

Q: Do you have wi-fi available throughout the park?
A: Not at this time. Internet access will be available in the lodge area for a small charge. Bring your laptop and have a coffee or ice cream while checking email or surfing the web.

Q: Is alcohol / recreational marijuana allowed?
A: Alcohol is allowed in moderation only. No alcohol off your site. Our policy is 0 tolerance for possession of recreational marijuana (has not been legalized in Canada at this time) or illegal drugs. Driving a vehicle while under the influence of drugs or alcohol is a criminal offence in Ontario.

Q: Do you have a café on site?
A: Hot O-Joe Coffee (Roasted fresh, these small batch coffees are ethically sourced and slow roasted to bring out unique flavours), ice cream, other snacks, groceries and supplies are available at the convenience store in the lodge.

Q: Do you have a recreation hall or covered pavilion for group events? 
A:  Yes. The main lodge has a recreation hall with games and tables for cards, etc. There is an open air covered pavilion for shelter from the elements for group events. Also a Chalet in the Woods with large hall with wood burning fireplace, kitchen and washrooms. Contact us for rental rates and availability.

Q: Do you have laundry facilities on site?
A: Yes. You will find our coin-operated laundry facility located in the lodge.

Q: What are check-in and check-out times?
A: Check in time is 1:00 p.m.  | Check out time is 12:00 noon. Late check in or check out times may be prearranged with the office.

Q: What will the weather be like during our stay?
A: Check out the weather network for updated weather reports for Ailsa Craig, Ontario.