Regular Weekends: 

Upon booking, a credit card will be required to hold your reservation.

Cancellation Policy for Regular Weekends:

  1. Cancellation fourteen (14) days or more prior to your date of arrival, your credit card will be charged a $10 processing fee for each site booked.
  2. Cancellation within thirteen (13) days or less prior to your date of arrival, your credit card will be charged for one (1) night stay for each site booked.

Holiday Weekends: (minimum 3 nights)

Upon booking, a credit card will be required to hold your reservation. A minimum of 3 nights stay is required.

Cancellation Policy for Holiday Weekends:

  1. Cancellation fourteen (14) days or more prior to your date of arrival, your credit card will be charged $10 processing fee for each site booked.
  2. Cancellation within thirteen (13) days or less prior to your date of arrival, your credit card will be charged for all three (3) nights for each site booked.  (However, if the site/s previously booked are able to be resold by Shady Pines, your credit card will then be charged at the regular cancellation rate, which is one (1) night for each site booked.) 

Shortened stays:

After you have arrived at Shady Pines, if you find you have to cut your stay short due to unforeseen personal circumstances (ie: severe illness / serious injury to campers / death of immediate family member), a certificate equivalent to the unused nights may be issued at the sole discretion of management. Certificates may be used on an alternate date during the current season at Shady Pines (not valid on holiday weekends).

Once a reservation has been confirmed, any changes or cancellations can be made by calling the campground at 519-232-4210. Cancellation fees will apply (see above).

Terms & Conditions:

  • Once cancellation has been received, Shady Pines reserves the right to resell any site/s previously booked, regardless of the cancellation fee paid. Should your conditions change, please call us for availability at that time.
  • For cancellations received regarding holiday weekends, all sites previously booked must be resold by Shady Pines in order for the regular cancellation rate to apply.
  • No refund or certificates will be issued due to inclement weather or other circumstances beyond our control.
Shady Pines reserves the right to review and revise these policies at any time without prior notice